Account & Login
Password resets, confirmation emails, Google sign-in, and account troubleshooting.
How to Reset Your Password
Get a reset email, or sign in with an email code if password reset is not the path you need.
You Did Not Receive a Confirmation Email
Where verification and login emails land, and what to do when a code expires.
Troubleshooting Login Problems
Email codes, magic links, cookie check failed, and Google versus password.
Signed Up with Google but Can't Log In with Email
Google sign-in and email/password are different login methods.
Change Your Email or Transfer a Listing
Update the email on your profile. Email us to transfer a listing. We complete the transfer.
Beauty Pro vs Location Owner
Pick Location Owner to list a space. Beauty Pro is for professionals looking for a chair or room.
Verification Email and the Captcha Checkbox
The register form requires the I'm not a robot checkbox before we send a verification email.