Listing Management
Edit your listing, upload photos, troubleshoot visibility issues, and remove listings.
Why Isn't My Listing Showing Up?
Match the status on My Listings, then fix Pending, Needs plan, or a missing package.
How to Edit Your Listing
Update photos, rent, description, amenities, and the address.
How to Remove Your Listing
Delete a listing or put it on hold. Billing is a separate cancel step.
Listing Multiple Locations
Each address needs its own listing and its own marketing package.
Keep Your Listing Updated
Outdated photos, rent, and availability waste inquiries.
Remove a Listing or Personal Information
Delete a listing yourself, or email us to remove personal data.
Listing Statuses Explained
Published, Pending, Needs plan, Draft, On Hold, Expired, and Disapproved.
How to Add a Video Tour to Your Listing
Upload an mp4, mov, or webm file, or paste a video URL.
Move-in Promo Banners
Show an offer such as free rent or discounted rent on the listing card.
Multiple Units at One Address
List several suites or booths at the same address on one listing.
Pending or Needs Plan
Needs plan, which the filter can call Pending, means no package or not enough listing credits.
Upload Photos and Videos
JPEG, PNG, WebP, GIF, HEIC, or HEIF. PDF is not supported. Minimum size 1440 by 900.
Fix the Map Pin and Address
Correct the street address and move the pin onto the building.
Listing Form Errors
What to check when the listing wizard will not save or go to the next step.
Pause a Listing or Change the Space Type
Put a listing on hold without deleting it, or change booth, suite, chair, or room.