Billing & Payments
Pricing tiers, plan changes, cancellations, refunds, and Stripe receipts.
Understanding Our Pricing
Basic and Featured term totals, what is included, and how renewal works.
How to Change Your Plan
Upgrade anytime with a prorated credit. Downgrades start at the end of the current period.
How to Cancel Your Subscription
Where the Cancel button is, what the confirmation shows, and when the listing comes down.
How to Request a Refund
Email help@salonrenter.com with the charge details. Leads are not guaranteed.
How to Use a Coupon Code
Where to enter a code, and what to check when the discount does not apply.
What is Salon Renter Inc on My Bank Statement?
How Stripe charges appear, and where to download invoices.
What Happens When My Subscription Expires?
The listing comes offline. Your content stays saved so you can renew.
Charged After You Thought You Cancelled
Why a renewal can still run, and how to ask help@salonrenter.com for a refund.
Marketing Packages for Multiple Locations
Each location needs its own plan. The 50% discount is for additional listings, not plan changes.
Upgrade to Featured
Move from Basic to Featured anytime. The unused balance is credited immediately.
Auto-Renewal Explained
Plans renew at the end of each term until you cancel.
Listing Credits and Featured Credits
A listing credit publishes a listing. A featured credit marks it Featured. Buy more on My Listings.
Leads Are Not Guaranteed
We maximize visibility. An unsatisfied owner can email help@salonrenter.com for a refund.