SR
Help Center

Upload Photos and Videos

JPEG, PNG, WebP, GIF, HEIC, or HEIF. PDF is not supported. Minimum size 1440 by 900.

Last updated October 24, 2026

Photos and videos on a listing

Open My Listings, click Edit, and go to the photos and video step. The same step appears while you create a listing.

Photos

Upload image files of the actual space. The form accepts JPEG, PNG, WebP, GIF, HEIC, and HEIF. PDF is not supported. A flyer, a menu, or a floor plan saved as PDF will be rejected. Export or photograph it as an image, or describe it in the listing text.

The form asks for a minimum size of 1440 by 900. The counter on the upload step shows how many photos you have used out of the maximum. The form allows up to 50 photos. If the counter on your screen shows a different maximum, follow that number.

If a photo is larger than the server allows, the form says the file exceeds the server upload limit. Use a smaller photo or compress it, then try again. When the counter is full, the form says the maximum file upload limit has been reached.

Cover photo

The cover photo is the image renters see first on the listing card in search. On a photo, click the star labeled Cover. That photo is marked Cover photo.

Adjust chooses which part of a photo shows in search.

Screenshot: Cover control on a listing photo

Reorder

Put the best view of the rental space first, then stations, shared areas, and the exterior. On a phone, use the arrow buttons on each photo. On a desktop, drag the photos into order.

Screenshot: Reorder photos on the listing form

Video

Video files can be .mp4, .mov, or .webm, up to 500MB. You can paste a video URL instead. Tips are in Add a video tour.

If the upload fails

Note the exact message, the file type, and the file size. Then see Listing form errors. Common causes are a PDF, a file that is too large, or a blocked browser extension.

Was this article helpful?

Still stuck?

Contact support and we will know which guide you already read.

Contact support