Billing & Payments
Pricing tiers, plan changes, cancellations, refunds, and Stripe receipts.
Understanding Our Pricing
A breakdown of marketing packages, pricing tiers, and what's included.
How to Change Your Plan
Switching between monthly and 6-month marketing packages.
How to Cancel Your Subscription
Cancel your marketing package and stop future charges.
How to Request a Refund
What to do if you were charged unexpectedly or want your money back.
How to Use a Coupon Code
Redeem a discount code when purchasing a marketing package.
What is 'Salon Renter Inc' on My Bank Statement?
Explaining Stripe receipts and how to download invoices from your account.
What Happens When My Subscription Expires?
Your listing goes offline but isn't deleted. Here's how to get it back.
I Was Charged After I Thought I Cancelled
Why this happens and how to get a refund processed quickly.
How to Purchase Marketing Packages for Multiple Locations
Each location needs its own package. Here's how pricing works for multi-location owners.