Inquiry Notifications
Each account gets inquiry alerts at one phone number (SMS) and one email.
Last updated October 23, 2026
One phone and one email
Inquiry notifications go to one phone number (SMS) and one email address per account. There is not a second text number or a cc list on the account today.
Add the phone and email you actually check. A front-desk inbox nobody opens will look like "no leads" even when renters wrote in.
Where to update them
- Log in at salonrenter.com.
- Open My Profile for the account email.
- Update the mobile number used for SMS and the email used for alerts.
- Save.
The listing wizard also has notification preferences. Those settings still use the single phone and single email on the account.
If alerts are missing
- Check spam and promotions for the email.
- Confirm the address on the profile is spelled correctly.
- Confirm the phone can receive SMS (a landline will not).
- Open My Leads, then Inquiries. The message can be there even when the text never arrived.
Reply from the inquiry: Managing leads and inquiries.
To change the login email itself, see Change your email.
If both the inbox and My Leads stay empty, the listing may be hidden or the targeting field may be off. Start with Not getting inquiries.